Are discounts available during seasonal sales?

Yes, we offer exclusive discounts during seasonal sales like Black Friday, Cyber Monday, and Holiday Sales. Check our Home Page & subscribe to our newsletter for updates.

Do you have a loyalty or rewards program?

Yes, we offer a Loyalty Rewards Program. Earn points on every purchase and redeem them for discounts. Sign up for free on our website.

Do you offer student or military discounts?

Discounts are available for students and military personnel. The default discount MyFirstOrder can be used with no restrictions, along with Free Shipping

How do I apply a promo code?

During checkout, enter your promo code in the Discount Code field and click Apply. The discount will be automatically calculated and applied to your order.

Where can I find valid promo codes?

Valid promo codes are shared via email, on our website Promotions Page, and on our social media channels. Sign up for our newsletter to receive exclusive offers.

How do I create an account?

To create an account, click Sign Up at the top of the page. Enter your email, and confirm your received Password. You can also sign up using Google or during checkout. Sign in

How will I know if my return is approved?

Once we receive and inspect your return, you will receive an email confirming the approval and refund status.

What is your return policy?

We offer a30-day return policy for most items. Items must be unused, in their original packaging, and accompanied by a proof of purchase.refund-policy page

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also track your order by logging into your account and visiting the Order History section.

Do you offer free shipping?

Yes, we offer free standard shipping on orders over $50 (or equivalent in your currency). Free shipping eligibility will be displayed during checkout.

What are your shipping options?

We offer the following shipping options:Standard Shipping (4-7 business days)Express Shipping (3-4 business days)International Shipping (delivery times vary by location)You can check estimated delivery times during checkout.🚛Shipping info

How do I unsubscribe from promotional emails?

You can unsubscribe by clicking the Unsubscribe link at the bottom of any promotional email or by updating your preferences in your account settings.

What are your support hours?

Our support team is available:Monday to Friday: 9 AM - 6 PM (GMT)Saturday: 10 AM - 4 PM (GMT)Sunday: Closed

How can I contact customer support?

You can contact us via:Email: info@carauana.comsocial media: available at the bottom in footerLive Chat: Available on our website and Social Media during business hours.

How do I provide feedback or suggestions?

We value your feedback! You can submit your suggestions through our Feedback Formor email us at info@carauana.com or here

How to choose a free gift ?

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The City-Chic Women’s Footwear Collection | Chic Footwear 👠

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New Arrival sneakers-basketball-sports-training-athletic

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New Arrival sneakers-basketball-sports-training-athletic

通常価格 ¥8,411 JPY

通常価格 ~~¥12,234 JPY~~ セール価格 ¥8,411 JPY

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Transparent Butterfly-Knot High Heels Slippers - 9cm

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Transparent Butterfly-Knot High Heels Slippers - 9cm

通常価格 ¥11,262 JPY

セール価格 ¥11,262 JPY

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Cutout Mesh Peep Toe Sandals

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Cutout Mesh Peep Toe Sandals

通常価格 ¥7,422 JPY

通常価格 ~~¥12,554 JPY~~ セール価格 ¥7,422 JPY

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Round Toe Block Heel Loafers

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Round Toe Block Heel Loafers

通常価格 ¥20,300 JPY

通常価格 ~~¥34,125 JPY~~ セール価格 ¥20,300 JPY

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Point Toe Flare Heel Buckle Sandals

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Point Toe Flare Heel Buckle Sandals

通常価格 ¥11,286 JPY

通常価格 ~~¥18,993 JPY~~ セール価格 ¥11,286 JPY

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PU Leather Block Heel Sandals

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PU Leather Block Heel Sandals

通常価格 ¥7,101 JPY

通常価格 ~~¥12,071 JPY~~ セール価格 ¥7,101 JPY

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East Lion Corp Pointed-Toe Braided Trim Mules

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East Lion Corp Pointed-Toe Braided Trim Mules

通常価格 ¥7,262 JPY

通常価格 ~~¥12,232 JPY~~ セール価格 ¥7,262 JPY

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Round Toe Block Heel Loafers

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Round Toe Block Heel Loafers

通常価格 ¥21,105 JPY

通常価格 ~~¥35,413 JPY~~ セール価格 ¥21,105 JPY

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Fringe Leopard Open Toe Sandals

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Fringe Leopard Open Toe Sandals

通常価格 ¥5,491 JPY

通常価格 ~~¥9,335 JPY~~ セール価格 ¥5,491 JPY

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PU Leather Lace Up Round Toe Platform Sneakers

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PU Leather Lace Up Round Toe Platform Sneakers

通常価格 ¥6,457 JPY

通常価格 ~~¥10,945 JPY~~ セール価格 ¥6,457 JPY

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Round Toe Flats Sneakers

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Round Toe Flats Sneakers

通常価格 ¥10,964 JPY

通常価格 ~~¥18,510 JPY~~ セール価格 ¥10,964 JPY

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Open-Toe Cutout Sandals

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Open-Toe Cutout Sandals

通常価格 ¥7,422 JPY

通常価格 ~~¥12,554 JPY~~ セール価格 ¥7,422 JPY

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CARAUANA Fashionable high top canvas black ladies

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CARAUANA Fashionable high top canvas black ladies

通常価格 ¥11,447 JPY

通常価格 ~~¥14,486 JPY~~ セール価格 ¥11,447 JPY

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CARAUANA Fashionable canvas high top white

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CARAUANA Fashionable canvas high top white

通常価格 ¥11,447 JPY

通常価格 ~~¥14,486 JPY~~ セール価格 ¥11,447 JPY

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CARAUANA easy canvas shoes women

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CARAUANA easy canvas shoes women

通常価格 ¥8,854 JPY

通常価格 ~~¥11,188 JPY~~ セール価格 ¥8,854 JPY

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CARAUANA slides Women’s white

CARAUANA slides Women’s white

通常価格 ¥7,101 JPY

通常価格セール価格 ¥7,101 JPY
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CARAUANA slides Women’s Black Branded

CARAUANA slides Women’s Black Branded

通常価格 ¥7,101 JPY

通常価格セール価格 ¥7,101 JPY
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CARAUANA comoda canvas shoes women

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CARAUANA comoda canvas shoes women

通常価格 ¥11,286 JPY

通常価格 ~~¥13,681 JPY~~ セール価格 ¥11,286 JPY

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CARAUANA Hip Hop canvas shoes sky blue USA

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CARAUANA Hip Hop canvas shoes sky blue USA

通常価格 ¥11,447 JPY

通常価格 ~~¥14,486 JPY~~ セール価格 ¥11,447 JPY

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CARAUANA Hip Hop canvas shoes pink USA

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CARAUANA Hip Hop canvas shoes pink USA

通常価格 ¥11,447 JPY

通常価格 ~~¥14,486 JPY~~ セール価格 ¥11,447 JPY

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CARAUANA Hip Hop canvas shoes sky blue Branded

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CARAUANA Hip Hop canvas shoes sky blue Branded

通常価格 ¥11,447 JPY

通常価格 ~~¥14,486 JPY~~ セール価格 ¥11,447 JPY

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CARAUANA Hip Hop canvas shoes black Branded

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CARAUANA Hip Hop canvas shoes black Branded

通常価格 ¥11,447 JPY

通常価格 ~~¥14,486 JPY~~ セール価格 ¥11,447 JPY

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CARAUANA Hip Hop canvas shoes Pink Branded

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CARAUANA Hip Hop canvas shoes Pink Branded

通常価格 ¥11,447 JPY

通常価格 ~~¥14,486 JPY~~ セール価格 ¥11,447 JPY

セール
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CARAUANA Hip Hop canvas shoes hot Red Branded

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CARAUANA Hip Hop canvas shoes hot Red Branded

通常価格 ¥11,447 JPY

通常価格 ~~¥14,486 JPY~~ セール価格 ¥11,447 JPY

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CARAUANA Hip Hop canvas shoes Brown Branded

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CARAUANA Hip Hop canvas shoes Brown Branded

通常価格 ¥11,447 JPY

通常価格 ~~¥14,486 JPY~~ セール価格 ¥11,447 JPY

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CARAUANA Hip Hop canvas shoes Orange Branded

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CARAUANA Hip Hop canvas shoes Orange Branded

通常価格 ¥11,447 JPY

通常価格 ~~¥14,486 JPY~~ セール価格 ¥11,447 JPY

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CARAUANA Hip Hop canvas shoes Yellow Branded

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CARAUANA Hip Hop canvas shoes Yellow Branded

通常価格 ¥11,447 JPY

通常価格 ~~¥14,486 JPY~~ セール価格 ¥11,447 JPY

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CARAUANA Hip Hop canvas shoes Green Branded

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CARAUANA Hip Hop canvas shoes Green Branded

通常価格 ¥11,447 JPY

通常価格 ~~¥14,486 JPY~~ セール価格 ¥11,447 JPY

セール

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Transparent Butterfly-Knot High Heels Slippers - 9cm

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Transparent Butterfly-Knot High Heels Slippers - 9cm

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Cutout Mesh Peep Toe Sandals

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Round Toe Block Heel Loafers

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Point Toe Flare Heel Buckle Sandals

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PU Leather Block Heel Sandals

East Lion Corp Pointed-Toe Braided Trim Mules

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East Lion Corp Pointed-Toe Braided Trim Mules

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Round Toe Block Heel Loafers

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Fringe Leopard Open Toe Sandals

PU Leather Lace Up Round Toe Platform Sneakers

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PU Leather Lace Up Round Toe Platform Sneakers

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Round Toe Flats Sneakers

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Open-Toe Cutout Sandals

CARAUANA Fashionable high top canvas black ladies

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CARAUANA Fashionable high top canvas black ladies

CARAUANA Fashionable canvas high top white

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CARAUANA Fashionable canvas high top white

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CARAUANA easy canvas shoes women

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CARAUANA slides Women’s white

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CARAUANA slides Women’s Black Branded

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CARAUANA comoda canvas shoes women

CARAUANA Hip Hop canvas shoes sky blue USA

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CARAUANA Hip Hop canvas shoes sky blue USA

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CARAUANA Hip Hop canvas shoes pink USA

CARAUANA Hip Hop canvas shoes sky blue Branded

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CARAUANA Hip Hop canvas shoes sky blue Branded

CARAUANA Hip Hop canvas shoes black Branded

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CARAUANA Hip Hop canvas shoes black Branded

CARAUANA Hip Hop canvas shoes Pink Branded

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CARAUANA Hip Hop canvas shoes Pink Branded

CARAUANA Hip Hop canvas shoes hot Red Branded

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CARAUANA Hip Hop canvas shoes hot Red Branded

CARAUANA Hip Hop canvas shoes Brown Branded

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CARAUANA Hip Hop canvas shoes Brown Branded

CARAUANA Hip Hop canvas shoes Orange Branded

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CARAUANA Hip Hop canvas shoes Orange Branded

CARAUANA Hip Hop canvas shoes Yellow Branded

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CARAUANA Hip Hop canvas shoes Yellow Branded

CARAUANA Hip Hop canvas shoes Green Branded

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CARAUANA Hip Hop canvas shoes Green Branded

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