Where can I find valid promo codes?

Valid promo codes are shared via email, on our website Promotions Page, and on our social media channels. Sign up for our newsletter to receive exclusive offers.

How to choose a free gift ?

please visit our collection and choose your preferred gift then add to cart🛒 the price will be converted automatically to $0

Do you offer student or military discounts?

Discounts are available for students and military personnel. The default discount MyFirstOrder can be used with no restrictions, along with Free Shipping

How do I apply a promo code?

During checkout, enter your promo code in the Discount Code field and click Apply. The discount will be automatically calculated and applied to your order.

Are discounts available during seasonal sales?

Yes, we offer exclusive discounts during seasonal sales like Black Friday, Cyber Monday, and Holiday Sales. Check our Home Page & subscribe to our newsletter for updates.

How do I provide feedback or suggestions?

We value your feedback! You can submit your suggestions through our Feedback Formor email us at info@carauana.com or here

How can I contact customer support?

You can contact us via:Email: info@carauana.comsocial media: available at the bottom in footerLive Chat: Available on our website and Social Media during business hours.

What are your support hours?

Our support team is available:Monday to Friday: 9 AM - 6 PM (GMT)Saturday: 10 AM - 4 PM (GMT)Sunday: Closed

What is your return policy?

We offer a30-day return policy for most items. Items must be unused, in their original packaging, and accompanied by a proof of purchase.refund-policy page

How will I know if my return is approved?

Once we receive and inspect your return, you will receive an email confirming the approval and refund status.

How do I create an account?

To create an account, click Sign Up at the top of the page. Enter your email, and confirm your received Password. You can also sign up using Google or during checkout. Sign in

Do you have a loyalty or rewards program?

Yes, we offer a Loyalty Rewards Program. Earn points on every purchase and redeem them for discounts. Sign up for free on our website.

How do I unsubscribe from promotional emails?

You can unsubscribe by clicking the Unsubscribe link at the bottom of any promotional email or by updating your preferences in your account settings.

Do you offer free shipping?

Yes, we offer free standard shipping on orders over $50 (or equivalent in your currency). Free shipping eligibility will be displayed during checkout.

What are your shipping options?

We offer the following shipping options:Standard Shipping (4-7 business days)Express Shipping (3-4 business days)International Shipping (delivery times vary by location)You can check estimated delivery times during checkout.🚛Shipping info

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also track your order by logging into your account and visiting the Order History section.

can i find my preferred plus size ?

yes is is actually available from XS up to 6XLOrder now befor iit's become out of stock ⌛

The City-Chic Women’s Sweatshirts Collection|Style & Quality

♥️Add to wishlist

💰 Free Gifts 0$

✅ FOR ORDERS OVER 70$"

📢 Share With Friends

✅ Thank you

🔒Unlock your Coupon

Coupon UNLOCKED 🔓 "MyFirstOrder"

🔒Unlock Free Shipping

🔓congrats Free Shipping Applied

🥎 Premium® CaRaUaNa Tennis Sweatshirt – Grey

セール

🥎 Premium® CaRaUaNa Tennis Sweatshirt – Grey

通常価格 ¥8,301 JPYから

通常価格 ~~¥13,966 JPY~~ セール価格 ¥8,301 JPYから

セール
♥️Add to wishlist

💰 Free Gifts 0$

✅ FOR ORDERS OVER 70$"

📢 Share With Friends

✅ Thank you

🔒Unlock your Coupon

Coupon UNLOCKED 🔓 "MyFirstOrder"

🔒Unlock Free Shipping

🔓congrats Free Shipping Applied

🎾 CaRaUaNa Premium® Tennis Sweatshirt – White

セール

🎾 CaRaUaNa Premium® Tennis Sweatshirt – White

通常価格 ¥8,301 JPYから

通常価格 ~~¥13,966 JPY~~ セール価格 ¥8,301 JPYから

セール
♥️Add to wishlist

💰 Free Gifts 0$

✅ FOR ORDERS OVER 70$"

📢 Share With Friends

✅ Thank you

🔒Unlock your Coupon

Coupon UNLOCKED 🔓 "MyFirstOrder"

🔒Unlock Free Shipping

🔓congrats Free Shipping Applied

CARAUANA Under Armour® hoodie

セール

CARAUANA Under Armour® hoodie

通常価格 ¥18,209 JPYから

通常価格 ~~¥23,406 JPY~~ セール価格 ¥18,209 JPYから

セール
♥️Add to wishlist

💰 Free Gifts 0$

✅ FOR ORDERS OVER 70$"

📢 Share With Friends

✅ Thank you

🔒Unlock your Coupon

Coupon UNLOCKED 🔓 "MyFirstOrder"

🔒Unlock Free Shipping

🔓congrats Free Shipping Applied

CARAUANA TOKTAK Crop Hoodie

セール

CARAUANA TOKTAK Crop Hoodie

通常価格 ¥14,798 JPY

通常価格 ~~¥22,008 JPY~~ セール価格 ¥14,798 JPY

セール
♥️Add to wishlist

💰 Free Gifts 0$

✅ FOR ORDERS OVER 70$"

📢 Share With Friends

✅ Thank you

🔒Unlock your Coupon

Coupon UNLOCKED 🔓 "MyFirstOrder"

🔒Unlock Free Shipping

🔓congrats Free Shipping Applied

CARAUANA comfy Fashionable hoodie Stylish Comfort

セール

CARAUANA comfy Fashionable hoodie Stylish Comfort

通常価格 ¥18,533 JPYから

通常価格 ~~¥26,904 JPY~~ セール価格 ¥18,533 JPYから

セール
♥️Add to wishlist

💰 Free Gifts 0$

✅ FOR ORDERS OVER 70$"

📢 Share With Friends

✅ Thank you

🔒Unlock your Coupon

Coupon UNLOCKED 🔓 "MyFirstOrder"

🔒Unlock Free Shipping

🔓congrats Free Shipping Applied

CARAUANA Comfy Lady Hoodie

CARAUANA Comfy Lady Hoodie

通常価格 ¥11,874 JPYから

通常価格セール価格 ¥11,874 JPYから
♥️Add to wishlist

💰 Free Gifts 0$

✅ FOR ORDERS OVER 70$"

📢 Share With Friends

✅ Thank you

🔒Unlock your Coupon

Coupon UNLOCKED 🔓 "MyFirstOrder"

🔒Unlock Free Shipping

🔓congrats Free Shipping Applied

Heimish Full Size Star Patch Short Sleeve T-Shirt

セール

Heimish Full Size Star Patch Short Sleeve T-Shirt

通常価格 ¥7,976 JPY

通常価格 ~~¥13,479 JPY~~ セール価格 ¥7,976 JPY

セール
♥️Add to wishlist

💰 Free Gifts 0$

✅ FOR ORDERS OVER 70$"

📢 Share With Friends

✅ Thank you

🔒Unlock your Coupon

Coupon UNLOCKED 🔓 "MyFirstOrder"

🔒Unlock Free Shipping

🔓congrats Free Shipping Applied

HYFVE Round Neck Long Sleeve Cropped Sweatshirt

セール

HYFVE Round Neck Long Sleeve Cropped Sweatshirt

通常価格 ¥7,814 JPY

通常価格 ~~¥13,154 JPY~~ セール価格 ¥7,814 JPY

セール
♥️Add to wishlist

💰 Free Gifts 0$

✅ FOR ORDERS OVER 70$"

📢 Share With Friends

✅ Thank you

🔒Unlock your Coupon

Coupon UNLOCKED 🔓 "MyFirstOrder"

🔒Unlock Free Shipping

🔓congrats Free Shipping Applied

BiBi Exposed Seam Long Sleeve Top

セール

BiBi Exposed Seam Long Sleeve Top

通常価格 ¥8,301 JPY

通常価格 ~~¥13,966 JPY~~ セール価格 ¥8,301 JPY

セール
♥️Add to wishlist

💰 Free Gifts 0$

✅ FOR ORDERS OVER 70$"

📢 Share With Friends

✅ Thank you

🔒Unlock your Coupon

Coupon UNLOCKED 🔓 "MyFirstOrder"

🔒Unlock Free Shipping

🔓congrats Free Shipping Applied

Heart Sequin Round Neck Sweatshirt

Heart Sequin Round Neck Sweatshirt

通常価格 ¥8,933 JPY

通常価格セール価格 ¥8,933 JPY
♥️Add to wishlist

💰 Free Gifts 0$

✅ FOR ORDERS OVER 70$"

📢 Share With Friends

✅ Thank you

🔒Unlock your Coupon

Coupon UNLOCKED 🔓 "MyFirstOrder"

🔒Unlock Free Shipping

🔓congrats Free Shipping Applied

V-Neck Half Button long Sleeve T-Shirt

V-Neck Half Button long Sleeve T-Shirt

通常価格 ¥7,185 JPY

通常価格セール価格 ¥7,185 JPY
♥️Add to wishlist

💰 Free Gifts 0$

✅ FOR ORDERS OVER 70$"

📢 Share With Friends

✅ Thank you

🔒Unlock your Coupon

Coupon UNLOCKED 🔓 "MyFirstOrder"

🔒Unlock Free Shipping

🔓congrats Free Shipping Applied

LOVE Round Neck Dropped Shoulder Sweatshirt

LOVE Round Neck Dropped Shoulder Sweatshirt

通常価格 ¥6,861 JPY

通常価格セール価格 ¥6,861 JPY
♥️Add to wishlist

💰 Free Gifts 0$

✅ FOR ORDERS OVER 70$"

📢 Share With Friends

✅ Thank you

🔒Unlock your Coupon

Coupon UNLOCKED 🔓 "MyFirstOrder"

🔒Unlock Free Shipping

🔓congrats Free Shipping Applied

Basic Bae Full Size Ribbed Half Button Long Sleeve Shirt

Basic Bae Full Size Ribbed Half Button Long Sleeve Shirt

通常価格 ¥7,185 JPY

通常価格セール価格 ¥7,185 JPY
♥️Add to wishlist

💰 Free Gifts 0$

✅ FOR ORDERS OVER 70$"

📢 Share With Friends

✅ Thank you

🔒Unlock your Coupon

Coupon UNLOCKED 🔓 "MyFirstOrder"

🔒Unlock Free Shipping

🔓congrats Free Shipping Applied

Carauana Sweatshirt Sense of Elegance

Carauana Sweatshirt Sense of Elegance

通常価格 ¥6,659 JPYから

通常価格セール価格 ¥6,659 JPYから
♥️Add to wishlist

💰 Free Gifts 0$

✅ FOR ORDERS OVER 70$"

📢 Share With Friends

✅ Thank you

🔒Unlock your Coupon

Coupon UNLOCKED 🔓 "MyFirstOrder"

🔒Unlock Free Shipping

🔓congrats Free Shipping Applied

Carauana Sweatshirt

Carauana Sweatshirt

通常価格 ¥6,659 JPYから

通常価格セール価格 ¥6,659 JPYから
♥️Add to wishlist

💰 Free Gifts 0$

✅ FOR ORDERS OVER 70$"

📢 Share With Friends

✅ Thank you

🔒Unlock your Coupon

Coupon UNLOCKED 🔓 "MyFirstOrder"

🔒Unlock Free Shipping

🔓congrats Free Shipping Applied

Carauana Sweatshirt versatile long sleeve tee.

Carauana Sweatshirt versatile long sleeve tee.

通常価格 ¥6,659 JPY

通常価格セール価格 ¥6,659 JPY